Customer Care Representative
FedEx Express
Mumbai, India
Full-Time
₹3.6 Lakhs per annum
Fresher
About the Job
FedEx Express is hiring Customer Care Representatives to handle customer inquiries, bookings, complaints, claims, and service recovery. The role involves case management, issue resolution, and proactive customer support while ensuring accuracy, compliance, and timely completion of defined processes. Ideal for candidates with strong communication, problem-solving, and customer-handling skills.
Requirements
- Customer Support
- MS Office
- Complaint Handling
- Claims Processing
- Interpersonal Skills
- Problem Solving
Skills
FedEx JobsCustomer CareCustomer Support JobsMumbai JobsClaims Handling